Limits, recordings, and chat

Broadcast limits (full session)

Trial (tier ≥ Pro)ProPro Live
Sessions1 in the trial period / month1 / month2 / month
Concurrent viewers2050100
Session length60 min90 min120 min

On trial, live is available only if the test tier is Pro (or higher) — Starter on trial does not unlock a full live session.

Pro Live 200 (200 viewers) is not on the public pricing page.

Admin / tester: no monthly session quota (QA).

Sandbox (test room)

  • Test room (sandbox) in the Broadcast room
  • Up to 5 viewers, up to 30 minutes
  • Does not consume monthly / trial session quota
  • Always available when you have Pro+ (even if the full-live quota is used)
  • No T−30 window — for camera, mic and chat checks

How full-session quota is counted

  1. Counter per calendar month (YYYY-MM), per owner account (trial: 1 session).
  2. A slot is consumed when a full session is created (not sandbox).
  3. After go-live, the slot stays used.
  4. Refund only if you end without starting.
  5. Dashboard: Live this month: used/limit.

Recording and chat

As before: one current VOD link per webinar. Chat export is the automated-webinar copy. Sandbox defaults to no recording / chat export.